Dr. Tom Clarke has served fourteen years as the Vice President for Research and Technology at the National Center for State Courts. Before that, Dr. Clarke worked for ten years with the Washington State Administrative Office of the Courts, first as the research manager and then as the Chief Innovation Officer. As a national court consultant, Dr. Clarke consulted frequently on topics relating to effective court practices, the redesign of court systems to solve business problems, access to justice strategies, and program evaluation approaches. Dr. Clarke concentrated the last several years on litigant portals, case triage, new non-lawyer roles, online dispute resolution, public access and privacy policies, and new legal service regulation methods.